Introduction
You need real funnel data; your security team needs guarantees. Both are possible. Instead of “turning things off,” design tracking around consent and the PHI boundary, then implement it cleanly in Webflow with GA4/Webflow Analyze. This is the setup we ship at Belchoice so HealthTech teams see what matters and never send PHI into analytics.
Related: HIPAA Website Compliance Checklist
The rule that makes everything simple
HIPAA risk appears when a person can be identified and linked to health information. Treat analytics differently on each side of that line:
- Pre-consent: capture non-PHI signals only.
- Post-consent: capture full-funnel signals — while never sending identifiers (email, phone, name, diagnosis) to analytics.
Keywords: hipaa analytics, consent-aware analytics, Webflow Analyze healthcare, GA4 HealthTech tracking, PHI boundary, consent gating.
A two-lane event map you can maintain
Keep event names identical in GA4 and Webflow Analyze.
Pre-consent (allowed):
view_pagecta_clickform_start_nonphiform_submit_nonphi
Post-consent (after explicit consent):
consent_givenform_start_phiform_submit_phidemo_booked
Parameter hygiene: only safe, non-identifying params (e.g., cta_id, page_type, form_id, booking_source). Anything personal lives in your CRM/backend, not in analytics payloads.
Wiring this in Webflow + GA4
- Consent gate UI: if a path could collect health info, show a short, plain-language consent step; always offer a fast non-PHI contact path.
- Consent state flag: store it (cookie/memory) and bind post-consent events only when true.
- One taxonomy, two tools: mirror the same event names in Webflow Analyze and GA4.
- GA4 conditions: gate post-consent events by the flag; verify in DebugView.
Your “we did it right” proof (validation matrix)
A single sheet replaces debates. Include tests, expected events, and screenshots:
- Pre-consent CTA click: fires
cta_click with cta_id, page_type. - Pre-consent short form start: fires
form_start_nonphi with form_id. - Consent accepted + PHI form open: fires
consent_given, then form_start_phi. - Demo booked: fires
demo_booked with booking_source.
Dashboards leaders actually use
- Executive funnel: Visits → Pre-consent activity → Consent rate → Demo booked.
- Attribution sanity: attribute on non-PHI signals; reconcile revenue in CRM.
- Quality dials: consent acceptance;
form_start_phi → form_submit_phi.
Common face-plants (and better defaults)
- “We hashed email so it’s fine.” → Keep identifiers out of analytics entirely.
- “Track everything before consent.” → Track enough to learn, not everything.
- Legalese consent copy → Use plain language; it improves acceptance and trust.