Conversion-First Information Architecture for Regulated B2B

A conversion-first HealthTech site keeps nav lean — Home, Product, Solutions, Pricing, Resources — and adds a visible Trust/Compliance hub. Centralizing posture, subprocessors, data-flow, retention, and a security contact speeds reviews without exposing PHI on marketing pages.

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A conversion-first HealthTech site keeps nav lean — Home, Product, Solutions, Pricing, Resources — and adds a visible Trust/Compliance hub. Centralizing posture, subprocessors, data-flow, retention, and a security contact speeds reviews without exposing PHI on marketing pages.

Conversion-First Information Architecture for Regulated B2B

Written by
Ksenia Ezhova

Introduction

When a site tries to be everything, buyers get lost and Security gets nervous. The fix isn’t “more pages” — it’s clear pages and a dedicated home for proof. This is the Webflow information architecture we use to keep momentum high in regulated B2B: a small structure buyers understand, plus a trust hub that answers security questions up front.

Related: Winning Trust in Healthcare Tech: UX, Messaging and Design That Convert


The five pages that actually move deals

  • Home: say who it’s for and why it wins above the fold; one primary CTA.
  • Product: outcomes → capabilities → proof (logos, short quotes, numbers).
  • Solutions: speak to segments/use cases; show pains and results.
  • Pricing: be transparent on tiers, scope, implementation expectations.
  • Resources: practical guides/checklists; track CTAs; never request PHI on marketing pages.


The Trust/Compliance hub buyers actually use


Put Trust on the top navigation, not buried in a footer. Keep it short and human:

  • Security posture (plain language)
  • Certifications/attestations (e.g., SOC, HIPAA stance)
  • Subprocessors (current list + data categories)
  • High-level data-flow (marketing vs product paths)
  • Privacy & retention (clear windows)
  • Security contact (dedicated inbox/form without PHI fields)


Patterns that convert — and keep risk low

  • Progressive disclosure: details expand on demand; no bloated menus.
  • Non-PHI contact path: quick outreach first; deeper details after consent.
  • Proof blocks where they help: Product + Solutions, not just a Case Studies page.
  • One main CTA per page; secondary actions stay low-friction.


A Webflow-friendly IA map

  • Top nav: Home · Product · Solutions · Pricing · Resources · Trust
  • Footer: Legal · Privacy · Subprocessors · Security Contact · Status
  • Cross-links: Resource articles link back to relevant Product pages and Trust.


Measure what matters (GA4/Webflow Analyze)

  • Track nav_click by label to learn what buyers hunt for.
  • Watch the Trust → Demo path; it’s a strong confidence signal.
  • Test Home headline clarity and Pricing depth; small edits move conversion.


Pitfalls to retire

  • Org-chart navigation. Buyers don’t think in departments.
  • Security buried in PDFs. Summarize in Trust; link to docs for depth.
  • “Contact us” with symptom free-text. Use a fast, non-PHI contact first.


Summary

Clear structure + visible trust makes it easier to buy from you and easier to approve you. It’s conversion-first UX and compliance-by-design, delivered in Webflow without adding debt.

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